Can I give my voucher to a friend?
Sorry, vouchers are not transferable. The person whose name is printed on the voucher will need to be the one to redeem the voucher. Furthermore, if you redeemed for a wellness session at a brick-and-mortar venue, the person whose name is on the voucher will need to be present at the venue at the time of redemption.

My friend and I both have a wellness voucher at the same brick-and-mortar venue, can we go together?
Sorry, your wellness voucher is valid for one per customer booking group. A booking group is defined as one or more persons accompanying the voucher holder. You and your friend must make separate appointments.

If I redeem for a brick-and-mortar venue on the National Wellness Network, will I need to bring anything to the venue with me?
Yes, please remember to bring a valid photo ID, as well as the printed wellness voucher that was emailed to you after you confirmed your offer. Also, please call the venue ahead to confirm if there is anything additional that you may need to bring.

Terms and Conditions
1. For the purpose of these Terms and Conditions, the term "Reward" is defined as one (1) wellness experience at a participating venue or partner. Available experiences vary from venue to venue and may include but are not limited to: Zumba class, Yoga class, Pilates class, gym trial memberships, personal training sessions, nutritional consultations and other wellness experiences depending on the participating fitness facility or independent location near you.
2. Taxes and gratuity are not included. Additional costs/fees for fitness props or equipment required or mandated by the venue for participation are not included. The voucher is not redeemable against booked parties.
3. All repeat visits will cost full price. Anyone accompanying the voucher holder must pay the regular price for their experience.
4. Customer must present the voucher upon arrival at the venue along with valid photo I.D.
5. This Reward is valid for Continental US residents aged 18 years or older.
6. This Reward is subject to promotional availability and may vary by participating venue.
7. This Reward may be based upon advance appointment times. Some venues are seasonal and only open during certain periods. It is the Customer’s responsibility to determine the hours of operation of the selected venue. It is the Customer’s responsibility to call the venue for full details prior to redemption. The Customer using the voucher must follow the instructions provided in the voucher and accompanying email. The booking instructions and all other information stated within the voucher and accompanying email also form part of the terms and conditions of this Reward. Customer must present the voucher upon arrival along with valid photo I.D. The person whose name is on the voucher must be present at time of redemption. Failure to comply with the instructions or any other directives made in conjunction with this Reward may result in cancellation and/or a charge for the Reward. Under these circumstances, Reward shall be considered redeemed, voucher will be voided for use and participant shall be solely responsible for any costs or fees incurred as a result of their noncompliance.
8. One (1) Reward per booking group. A booking group is defined as one or more persons accompanying the voucher holder.
9. Consult your physician and follow all safety instructions before beginning any exercise program.
10. Each venue may also have their own Terms and Conditions in addition to the terms of this Reward, which will be binding upon choice of venue. It is the Customer’s sole responsibility to comply with these Terms and Conditions.
11. This Reward cannot be used in conjunction with any other promotional offer or applied toward a package, series of sessions or classes.
12. This information is correct at the time of campaign launch, although the venues and TLC Marketing reserve the right to change details at any time. Each venue featured reserves the right to make the final decision of admission, according to the rules and regulations established at their venue. TLC Marketing cannot be held responsible for this decision.
13. TLC Marketing cannot be held responsible for any disagreements concerning availability and quality of experience. Any dispute must be settled directly with the venue concerned.
14. TLC Marketing cannot accept any liability for personal loss or injury at the featured venues. Any dispute must be settled directly with the venue concerned.
15. Void if transferred, sold, auctioned, photocopied or otherwise altered and where prohibited or restricted by law.
16. TLC Marketing shall not be liable for lost, stolen, damaged, misdirected or undeliverable Reward vouchers and/or redemption requests and will not issue or replace Reward vouchers in any of these events.
17. The Reward has no monetary value. This Reward is not transferable, transferable for sale, resale and is not redeemable for cash.
18. Reward code expires on 12/31/24. All Wellness sessions must be redeemed by this date.
19. The Reward is subject to promotional availability and the value and types of Rewards will vary dependent on the geographic location and vendor fulfilling the Reward.
20. No credit, refund or extension for any unused Rewards will be provided.
21. Failure to appear at venue at time of reservation (if applicable), without giving venue prior notice, gives venue the right to refuse Reward. This may result in charge for Reward or refusal by venue to reschedule Reward. Under these circumstances, Reward shall be considered redeemed, Reward will be voided for use and participant shall be solely responsible for any costs or fees incurred as a result of their noncompliance.
22. No exchange of the Reward is permitted under any circumstance.
23. The Reward is subject to Reward availability and TLC Marketing reserves the right to substitute a Reward of equal or greater value or a different Reward.
24. TLC Marketing reserves the right to change or modify the Terms and Conditions at any time. It shall be the Customer’s sole obligation to check the Terms and Conditions during the Promotion and when the Customer redeems the Reward.
25. This Reward is issued by TLC Marketing, located at 60 Hudson Street, Suite 1809, New York, NY, 10013, or at such other address as TLC Marketing may advise in writing. No inquiry or notice will be validly received by TLC Marketing unless mailed to TLC Marketing’s address above by first-class mail, postage prepaid.